About the University Registrar
Location and map
540 Student Academic Services Building
281 W. Lane Ave.
Columbus, OH 43210
Hours of operation
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Mission and goals
The mission of the Registrar's office is to help identified students enroll and then succeed by providing first-rate customer service to faculty, staff, students, their families, and other public; with a particular emphasis toward processes related to academic records, academic progress, enrollment data, classroom support, academic certification, fee assessment, and national and institutional testing. We will accomplish this mission by striving toward excellence in everything we do, challenging ourselves to be as efficient and effective as possible in our work, seeking out new and better ways of doing business for ourselves and the public we serve, and creating an environment in the office and on campus that encourages growth, supports academics, respects people and differences, promotes communication and participation, and promotes a performance culture.
Our core functions are to serve as the university's central service and academic support unit to:
collect and record student and instructional academic program information, including conducting and managing processes related to registration (e.g. class rosters, course offerings bulletin, grades, registration, scheduling, verifications)
coordinate and produce official enrollment and academic certification from academic records (e.g. 15th day reports, transcripts/verifications, student-athlete certifications)
assess instructional and related fees, and determine in-state residency for tuition purposes
provide support for determining academic eligibility and academic progress (e.g. degree audits, dismissals and probations, commencement certification, student-athlete certification)
coordinate the use of campus space which can be shared by multiple units (e.g. management of the institutional classroom pool and other common campus spaces)
evaluate and process transfer credit for incoming undergraduate students
provide data services to collect, process and provide access to information in support of academic advising, instruction, and institutional decision-making (e.g. advising reports, degree audits, SEI's)
provide support for many national and institutional testing opportunities e.g. ACT, GRE, SAT; EM testing; orientation testing, exam scanning services)
officially respond to requests for information about students and programs, and serve as the official manager for access to and release of student academic and educational information (e.g. requests for information about individual and groups of students, including all issues related to FERPA)
provide appropriate service support to the Office of Student Academic Success
facilitate optimum utilization of the instructional opportunities available to students
Code of Ethics
As a member institution, the University Registrar's office at The Ohio State University follows the code of ethics agreed to by the American Association of Collegiate Registrars and Admissions Officers.
Ethics and Practice
The mission of the American Association of Collegiate Registrars and Admissions Officers (AACRAO) is to serve and advance higher education by providing leadership in academic and enrollment services. In the practice of their professions, AACRAO members carry responsibilities for conduct that balance societal, institutional, individual, and professional interests. To guide its members, AACRAO has adopted the following principles of professional ethics and practice in academic and enrollment services.
AACRAO members shall:
- Conduct themselves with integrity, fairness, honesty, and respect for others;
- Avoid conflicts between personal interests and professional responsibilities, and resolve perceived conflicts through full disclosure and independent review;
- Dispense complete, accurate, understandable, and truthful information and advice at all times.
In light of these ethical principles, AACRAO has adopted the following standards of professional practice.
AACRAO members shall:
- Serve and advance higher education by safeguarding the academic integrity of their institutions;
- Protect the legitimate privacy interests of all individuals and maintain appropriate confidentiality of institutional and student education records;
- Advance institutional interests through the competent practice of the profession;
- Act as stewards and objective enforcers of institutional policies and practices;
- Promote institutional policies and practices that conform with this statement, especially when existing policies or practices are in conflict with it;
- Promote broad and equal access to higher education for qualified students;
- Adhere to principles of nondiscrimination and equality within the framework of institutional mission and prevailing law ;
- Assist students to develop their talents and interests and become responsible citizens;
- Provide to prospective students and their families accurate interpretations of institutional admissions criteria, transfer credit policies, costs, financial aid availability, and educational offerings;
- Recruit distinct student populations (international students, students with learning disabilities, etc.) only when appropriate institutional resources and commitment to serve those populations are in place;
- Avoid practices in the recruitment and enrollment of international students that would not be ethical in the recruitment or enrollment of domestic students;
- Ensure that information management systems protect and maintain the integrity, confidentiality, and security of institutional records;
- Provide accurate interpretations of institutional records;
- Exercise sound management principles, using institutional resources effectively and efficiently;
- Remain knowledgeable of current principles and practices of the profession;
- Contribute to the continuing advancement of the professions;
- Encourage the professional development of individuals at all levels of academic and enrollment services;
- Ensure that contractors and other third-parties involved in the delivery of academic and enrollment services adhere to the principles articulated in this statement;
- Adhere to the principles articulated in this statement.
Adopted by the AACRAO Board of Directors “ December 3, 2009
Amended by the AACRAO Board of Directors “ March 31, 2010
Ratified by AACRAO Members “ April 23, 2010